In JSD, is there a shortcut way to view a customer's prior issues? It seems like I am always wanting to check the history in case this issue is a repeat - my customer's never reopen a resolved issue they just create a new one :(
I see that I can hover over their name, select more, then select "Open Issues", then edit the JQL. Just hoping to skip a few steps.
Hello Chris,
You can try the plugin Similar Issue finder which provides you the Similar Issues Tab on your issue view for a quick search in your JIRA:
Also, you can use the own plugin to perform a global quick search if you want to.
Please, let me know if this tool is useful for you, Chris.
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