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Is it possible to use API for a customer without any licence?

valerian Baillet
valerian Baillet May 3, 2018

Hi,

 

I try to put an User property to himself with a customer with no groups or role, or any Atlassian Licences.

I always have a redirection of the url /servicedesk/customer/portal/ when I made a PUT request, but the GET request send me a response.

 

Somebody have a idea? 

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Andy Heinzer
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 4, 2018

Unlicensed Service Desk customers would not be expected to be able to make REST calls to Jira Software or Jira Core endpoints.   It is possible they could make REST calls to Service Desk specific endpoints such as those in https://docs.atlassian.com/jira-servicedesk/REST/3.6.2/ provided they have rights to do so.

Could you let me know what specific endpoint you are trying to use?

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