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Is it possible to navigate directly to the help center

Craig Bechelli
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April 18, 2018

Is it possible to navigate directly to the help center in Jira Service Desk?
When I use the link https://<Domain Name>.atlassian.net/servicedesk/customer/portals it jusmps straight to my support portal https://<Domain Name>.atlassian.net/servicedesk/customer/portal/2

Also is it possible to change the url at all for the portal, for example to:
https://<Domain Name>.atlassian.net/servicedesk/customer/portal/support

 

Thanks

Craig

1 answer

0 votes
Jack Brickey
Community Champion
April 18, 2018

in cloud there is a link icon in the project sidebar

raise-req.png

second question - this is an oft asked question in the community and you will find much discussion on it. In very brief terms...Cloud no, Server yes thru proxy

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