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Is it possible to include a custom field in the approval mail body ?

Katarzyna Różycka
Katarzyna Różycka
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April 12, 2019

I want the approver to be aware of the price of the item that needs their approval. I have a custom field called price in my order issue type and I would like to include it in the body of the notification sent to the approver. Is it possible ? 

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Jack Brickey
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April 12, 2019

The variables available are limited (below), at least in cloud. you might consider an addon, e.g. Automation for Jira (or other addon) it may meet your needs.

approval.jpg

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Jira Service Management
Jira Service Management
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