Is it possible to get a copy of outgoing emails on Jira helpdesk?

[Tully Team]

Is there any way in Jira for us to see what the user/customer sees - their view of something?

I just wanted to see if we have that user view in Jira in any shape or form, to see how emails look to a user in their inbox. 

[Brant Schroeder]

Danial,

  You can go to your customer notifications to see what the notification will contain.  https://support.atlassian.com/jira-service-management-cloud/docs/change-the-look-and-feel-of-customer-notifications/

If you want to see what the notifications will look like you can create a test account and submit an issue using that account.  You can then invoke each notification to see how it will display in your email.  It might be a little different depending on the email client and any rules the client has in place.