Is it possible to export grouped issue counts by issue type and custom field in Jira ?

[gollapudi sidhvi]

Hi Everyone,

In Jira Cloud, I need to generate a single downloadable report that shows issue counts grouped by Issue Type and by a custom field with two possible values (binary outcome).

Example output required:

Issue Type	Value A	Value B
Service Request	X	Y
Incident	A	B

Constraints:

• Custom field already populated

• Do not want to do any manual processing in Excel after export

• Dashboard views or screenshots are not sufficient

• Free solutions preferred
  
  Is this achievable using:

  • Native Jira features (filters, dashboards, gadgets), or

  • Any free Marketplace add-on?

  If not supported, can someone confirm this as a platform limitation and suggest the closest supported alternative?

[Ugnius Aušra]

Hello @gollapudi sidhvi ,

No, Jira Cloud cannot natively export a single file that already contains grouped/aggregated counts (Issue Type × Custom Field) without post-processing.

That applies to:

• Filters

• Dashboards

• Gadgets

• Native CSV / Excel exports

They all export raw issues, not aggregated results.

So your example table:

Issue Type	Value A	Value B
Service Request	X	Y
Incident	A	B

cannot be produced directly by Jira Cloud out of the box.

Also i can't find any free options in marketplace.