Is it possible to create a Report to see what resolution codes have been used?

[Jennifer Gardner]

Hi,

I am setting up various custom reports within Jira Service Desk and I would like to know if it's possible to create a report that will list out all resolution codes that have been used?

Thanks

Jenny

[Manon Soubies-Camy]

Hello @Jennifer Gardner,

I usually set up a dashboard for this kind of need:

1. Create or edit a dashboard
2. Add a Pie chart gadget

You'll end up with something like this:

Hope this helps!

- Manon

[Jennifer Gardner]

Hi Manon,

I didn't even think of this!

Thank you, I'll give it a go.

Regards

Jenny

[Jack Brickey]

Also consider the two-dimensional gadget. I find it quite useful.