Is it possible to change the listview of the requests a customer has made?

[Patrick Laenen]

We would like to add the date on which the customer has submitted the request to his overview in the service-portal. 

[Payne]

That would indeed be useful; I'm really surprised that that column is not included.

[Boyan Angelov _Nemetschek Bulgaria_]

Hello, the standard functionality does not allow this, you will need an add-on, like the one we created - Advanced Portal Reports, there you can allow the customer to see any issue field, sort by each column, export to CSV, etc.