Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Is a licensed user account required when integrating JiraSM with 3rd party solutions (Eg: IBM SOAR)?

Deleted user July 26, 2022

I am trying to plan an integration of Jira Service Management with IBM Security SOAR (Security orchestration, automation and response) for a client. Will this integration use up a licensed user account on Jira Service Management?

(The purpose of this integration is to raise a ticket in JiraSM to a specific Jira user in line with incident tickets created in the IBM SOAR. The licensed JiraSM agents will be the IT staff in the client organization's business divisions and the IBM users will be the client's CyberSOC team.)

0 answers

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events