Is Jira Assets able to automatically import files?

[Kyrah Johnson]

Hello,

I'm looking to see if there's some method for Jira Assets to automatically grab updated files from a location, and import them. The best case for me would be to use a network folder to store the files, but if that's not possible with Jira Cloud, I am open to any other ideas.

The functionality I'm looking for is the ability to upload a .csv somewhere secure, and have Assets automatically grab and import that .csv without manual intervention. 

[Arkadiusz Wroblewski]

Hello @Kyrah Johnson 

Yes  you can automate CSV imports into Assets in Jira Cloud, but not from a network folder/SMB share (Cloud can’t reach your internal file shares).

What works without manual uploads:

Option 1: Host the CSV on HTTPS + schedule the import

Assets can pull a CSV from a web address (HTTPS URL) and you can schedule the import to run automatically (daily/weekly/etc.).

This is the simplest “set it and forget it” approach.

Security note: the URL must be reachable from Atlassian Cloud. If you need it “secure”, host it behind controls that still allow Atlassian to fetch it (common approach: restrict by IP allowlist / gateway rules).

Option 2: Kick off the import via API on a schedule

If you want more control, you can trigger an Assets import run via automation + web request (or an external scheduler). This is usually used when you want custom timing, validations, or multiple imports.

What won’t work

“Watch a network folder and import from there” → not possible directly in Jira Cloud.