Is It possible to modify the Field column on Help center.

[Apichai Poempool]

Hi, all
From the Help Center portal, Is it possible to select the columns from the custom field? e.g. I've "Vendor Name" as a custom field Then I want it to show on the column.

Any help appreciated, thanks!

[Kris Dewachter · Accepted solution]

Hi @Apichai Poempool ,

Unfortunately, it's not possible to display custom fields in the portal.

Best regards,

Kris

[Elitsa Velikova _Nemetschek Bulgaria_]

Hi @Apichai Poempool ,

You can also have a look at the app my team has created Advanced Portal Reports. It will provide your customers (portal users) with a table report where they can see, search, filter and export all their tickets, including many additional details (incl. Linked issues, SLAs, custom fields, etc.), with a very simple UI.

Greetings,

Elitsa

[Monika_Ciemiecka_Deviniti_Hexygen]

Hi @Apichai Poempool 👋
actually, you can do this with our app My Requests Extension for Jira Service Management. Here you can find a list of all supported fields → Supported fields✅

Hope it's helpful for you!

Best regards,
Monika