Invitation Link

[Ronnie Oehrli]

I have the problem that my customer does not receive the invitation link - nor in the spam folder. Other customers or my test email adresses always geht the invitation link. If I sent him an email by the normal mail-way, I can reach him.

[Mike Bowen]

Hi @Ronnie Oehrli 

Ask you customer to speak to their IT Dept. Perhaps they are blocking emails from the Atlassian domain. If you have confirmed the invitation works for a test email address and or if you email customer direct, then the problem must be on their end. 

-Mike