Internal Quality / Ticket based agent review tool

[Josh Williams]

Hi there, 

Is there any good way (In-built or  Addon) to review Agents' work on a per-ticket basis(Peer Review / IQS / Employee Evaluation)? 

We currently use Klaus as a leftover from a previous ticketing system and are looking for something similar that integrates well directly into Jira.  

To be clear, we are not looking for an external-facing tool. 

Thanks

Josh