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Internal Notes

Oliver Waters
Oliver Waters
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October 17, 2019

Hi Guys,

 

Is it possible to turn off internal notes on Service Desk? We have no need for it and in fact are getting people to avoid using them as part of what we practice.

Thanks,

Ollie

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Angélica Luz
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 18, 2019

Hello Oliver,

Welcome to Atlassian Community!

Currently, it's not possible to disable internal comments. We have a feature request suggesting the implementation of this ability:

Please, click on vote and watch in order to hear about updates on the development cycle.

Regards,
Angélica

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