Integration with Batch Scheduling

[Angela Marquez]

My company really just started using JIRA.  Does JIRA have capability to be integrated with Batch Scheduling programs (like Tidal Automation) for job failure incident tracking?

[Joseph Chung Yin]

@Angela Marquez -

Welcome to the community.  I am not familiar with "Tidal Automation", so you should contact the vendor of that product to identify possible integration with Jira/JSM as your first step.

Sorry.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

[Angela Marquez]

Do you know if JIRA integrates with any job schedule application (Control-M or AutoSys)?  I am checking with Tidal Automation support...I know they don't currently have an adapter.

[Joseph Chung Yin]

@Angela Marquez -

I am not aware of integration with job schedule applications at this time.  It is typically the vendor of the app to provide guideline/connector to integrate with Jira/JSM.

Best, Joseph

[Jakob Stokholm Jepsen]

@Angela Marquez Did you ever came to an solution regarding this matter?
I'm curious, as we use both Jira and Tidal and are looking to replace out current eventhandler between Tidal and Jira.

Regards Jakob

[Tony Rice]

I have seen use cases, but can confirm still no specific Jira adapter in Tidal.

What use cases are being considered?  I'm looking at stories for release management linking to Tidal components.

[Jakob Stokholm Jepsen]

Hi Tony.

Some examples on use cases:
A job error occurs within Tidal -> An event is created within Jira.

A job error occurs several times in Tidal -> In case the same job fails several times, the event is linked to each other, or the same event is updated.

A request is raised within Jira to run a specific job/jobflow -> The job/jobflow is inserted into Tidal schedule and is executed on the requested date and time,

Regards
Jakob