Installing Insight on jira software that is running jira service desk

[Lyle]

Hei, Currently have two jira environments.

1.The first one consists of Jira Service Desk that that has Insight - asset management installed.

2.The second environment has both jira software and jira service desk installed. When I go to the market place on this server I can't find the plug in for insight asset management tool.  

It seems like I'm only finding plug ins like script runner and other plug ins, that are used for jira software. Searches for jira service desk plug ins are not showing.

Does anybody know why this is happening? Why is insight only showing up in Atlassian market place on server 2 ? Am I not able to have jira software, jira service desk and insight running on the same server?

[JP _AC Bielefeld Leader_]

Hi,

you can run all of them on the same server. Do both server reach the Atlassian marketplace when you open the apps/addon pages?

Insight is not dependent on a certain Jira application (Core, Software or Service Desk). Are both Jira server running the same Jira version? Did you check that Insight is available for your Jira version?

Best

JP