Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Insight Object Field for "Get Approver from" option isn't showing

VM47
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 14, 2022

We have an Insight schema created with a "group" type attribute associated with an object type X. I created a Insight Object type custom field with just the schema and the object type mentioned in the IQL.

I'd like to add approval to a status using the insight object custom field. However, when I try to select insight cf for approver in the "Get Approver from" option, I do not have any "Insight" related options.

Any help is greatly appreciated :)

Thanks

What I see:

what I see.PNG

What I want:What I Want.PNG

1 answer

0 votes
PD Sheehan
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 15, 2022

What version of Jira/JSM do you have?

I think this option was released in 4.19.x

Dirk Ronsmans
Community Champion
February 21, 2022

Correct: https://confluence.atlassian.com/servicemanagementserver0419/adding-approvers-from-insight-to-requests-in-jira-1087530287.html

Funny tho the documentation for 4.22 mentions you need a DC version but that could be due to the fact that Insight is now part of the DC offering.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events