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Increasing amount of suggested articles

Tom Vandeweyer
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February 7, 2020

We've connected Confluence articles to our Jira Helpdesk

The current amount of 'suggested articles' shown (when creating a ticket) is 3.

Can we increase this amount and how?

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Ismael Jimoh
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February 7, 2020

Hi @Tom Vandeweyer 

This is an existing feature request here: https://jira.atlassian.com/browse/JSDCLOUD-4263

Unfortunately there’s no way to increase it from the application.

Vote and follow the linked article.

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