Inbox

[Rajesh Mankad]

Hello,

Can we have access to our JIRA inbox for our support id?.

[Brant Schroeder · Accepted solution]

@Rajesh Mankad If you own the email address then you would be the managers of it.  You will need to work with your email team to get the password.  Atlassian does not manage custom email addresses.

[Brant Schroeder · Accepted solution]

@Rajesh Mankad It does not work that way.  If you would like to have access to the inbox you would need to use your own email account.  

[Rajesh Mankad]

OK

[Rajesh Mankad]

Hi

We have our own email account [support@smartites.com]. All the request are send to this email id. I am looking at inbox access to this email as we aren't receiving few emails.