In Language Translation advanced settings "Jira project user for translation" dropdown missing

[phd]

Unable to find Jira project user for translation dropdown

Unable to find dropdown in above screen, but in documentation they provided dropdown

https://wiki.resolution.de/doc/language-translations-jsd/getting-started-cloud#GettingStarted(Cloud)-3.1.ProjectuserandLanguageDetection

How to enable the dropdown and also what is the use of that dropdown ?

[Angélica Luz]

Hello phd,

Welcome to Atlassian Community!

Installing the add-on on my test site, I saw the same issue as you mentioned here, so I believe it might be a bug on the add-on.

I'm not sure if they use our community to answer questions regarding the add-on, so I'd suggest contacting their support directly.

• Support - resolution Reichert Network Solutions GmbH

If you are using the add-on to translate the customer portal, just to let you know that Jira Service Desk has a built-in functionality to add that. For more details, please check our documentation:

• Provide help in multiple languages

Regards,
Angélica