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In Jira Service Desk Free, how do you add send as your own email address?

JamesGeddes April 1, 2020

Is it possible to add your own email address with a custom domain to JSD Free edition?

1 answer

0 votes
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 2, 2020

Hello James,

Welcome to Atlassian Community!

As per the details you provided, I understand that you want to change the email address of the notifications, please correct if I'm wrong.

If that's the case, there are no limitations to that in the Free plan.

First, you need to verify the domain for an organization. Please, follow the steps of the documentation below:

After that, if you are using a next-gen project, go to Project settings > Notifications > Notification email.

If you have any other questions regarding this matter, please let us know.

Regards,
Angélica

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