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In Automation for Jira Service Desk, can we trigger rule when customer provides Satisfaction Rating

In Automation for Jira Service Desk, can we trigger rule when customer provides Satisfaction Rating

For example, whenever an issue as received a satisfaction rating, alert management to the rating, or send a specific email to the customer thanking them etc.

Are we able to use a satisfaction rating provided event to trigger an automation rule?

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This isn’t possible at least OOTB. I also check with my addon - Automation for Jira and did not find any means.

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In Automation for Jira Service Desk, can we trigger rule when customer provides Satisfaction Rating

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