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Sanket Patel
Sanket Patel
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July 12, 2019

Hi Team,

I have my old servicedesk data in CSV and want to upload under Jira Servicedesk but it's showing "Fatal Error during upload"
It's also not showing map field for Ticket Status.

Please suggest Thanks!

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Alexey Matveev
Alexey Matveev
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July 12, 2019

Hello,

Have a look at the atlassian-jira.log file for the detailed error message.

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Sanket Patel
Sanket Patel
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July 15, 2019

Hi Alexey,
I checked log file but nothing related to upload.

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