If i remove an admin / users account will this affect any tickets they created

[Ian Johnson]

I want to remove an account will any tickets they created be lost 

[Marc -Devoteam-]

Hi @Ian Johnson 

No, they will not.

The Reporter will just be visualized as Unknown or Former user.

You could also Suspend the account, then the user can't be used anymore and won't count to active users.

This will retain the reporter information.

[Ian Johnson]

Perfect, thank you

[Marc -Devoteam-]

Hi @Ian Johnson @Ian Johnson 

Please accept my answer, this will help others, with the same question in the future.

[Jack Brickey]

Definitely recommend deactivating the user and not deleting them.