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If i delete a customer from one project, will it delete them from other projects they are added too?

Robert Burns May 8, 2019

i have a customer in 2 projects, however i only need them in 1 project. if i delete the customer from A project, will they still be added to B project?

im worried i may lose all the tickets/issues raised from B project if i delete the customer from A project. 

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Jack Brickey
Community Champion
May 8, 2019

If you remove them from within the project they only lose access to that project. Note any issues they opened in A would remain but they would loose access to them.

Robert Burns May 9, 2019

Thank you Jack.

Balakrishna Gudla February 19, 2025

But, How can i remove customer from within the project.

Actually i also having same problem, i have one customer in 3 different projects, they having customer portal. so now i want to delete in one project not in another 2 projects. Please help me.

Jack Brickey
Community Champion
February 20, 2025

@Balakrishna Gudla , you should be able to go to project settings > access > people and access and click remove for the specific user.

Balakrishna Gudla February 20, 2025

Screenshot 2025-02-20 033035.pngI added in a customer not in peoples and roles.

Jack Brickey
Community Champion
February 21, 2025

You need to navigate to the location I mentioned above to remove a customer.

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