IT Service desk / email requests issue

When we trying to setup email request, its throwing the below error.

Please assist us the same on priority.

Unfortunately JIRA couldn't connect to the mail server. Here is what the mail server said: "No login methods supported!"

1 answer

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0 votes

Although it is not helpful to ask to be supported with priority by this community, I will give you a hint.

The error message is, that no login methods are supported, so your mail server does not offer any login method that is supported by Jira.

Maybe you should check with your admins, if they could enable another login method.

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