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I would like to have the widget default to a "Table of contents" and display a request type instead of asking a question. I would also like all KB articles to sort alphabetically by default.
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December 24, 2018 edited
Hi Blake,
Thank you for reaching out to Atlassian Community! Related to the first question, I answered on this other question here. Regarding sorting KB alphabetically, currently, the KB categories are sorted based on a unique ID. We have a feature request suggesting the ability to have a default sorting of the KBs: - https://jira.atlassian.com/browse/JSDCLOUD-7841 Please, click on vote and watch to receive updates about the feature.
Regards, Angélica
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