I want to see the status of linked items in same listing /view

[Hemal Jivani]

I have a JSM project where all internal requests related to issues come in, and then we create a respective linked issue in the project or the Scrum board where it goes.

What I want is to be able to see the current status of the list issue on my JSM listing. I tried finding the right JQL, but could not. 

Could someone please suggest an easy way to do this? 

[Rahul_RVS]

Hi @Hemal Jivani 

If you would be interested in a mktplace solution to view linked issues in a tree  / hierarchy view, and their status as well, I can suggest our app

Issue Hierarchy 

The app allows you to view your project issue hierarchy created with issue links in a tree view. You can view %complete progress at each parent level. It rolls up the time tracking fields, story point or numeric fields at each parent level. The app can be added to a dashboard as well.

Disclaimer : I am one of the app team member

[Trudy Claspill]

Hello @Hemal Jivani 

Which specific "JSM listing" page are you viewing? Are you looking at a Queue?

Generally speaking the native Jira "list" views of issues are not designed to support showing anything more than the key of Linked Issues. I do not believe you will find an easy way to incorporate more details from linked issue in a list that is primarily designed to show the JSM issues.

You might be able to find a solution with a third party app. Are you willing to consider a third party app?

For native solutions the only option I can think of is to use the linkedIssuesOf() JQL function through the Search work items screen to get a list of the linked issues for one JSM issue at a time;

issue in linkedIssuesOf("<JSM issue key>")

The output is then the list of linked issues and details from them. That function requires that you specify one and only one issue as a parameter.

[Hemal Jivani]

@Trudy Claspill 

Thanks for the quick response. 

It doesn't have to be a queue. I am looking for any way I can generate this view search, filters

3rd third-party app doesn't make sense, as all I need to know is the status of the linked item in a listing format, so I can understand where the actual implementation tickets are at. As this is the only need I have, I see a 3rd-party app as an overhead for just one listing view makes less sense to me. 

I will try my luck with the linkedissueof to see what comes out. 

Thanks for your help.

[Trudy Claspill]

Hello @Hemal Jivani 

I forgot to provide you with a link to the documentation about advanced JQL functions that are available natively:

https://support.atlassian.com/jira-software-cloud/docs/jql-functions/

Unfortunately, if you goal is to have a list primarily of multiple JSM issues and show just the linked issues' keys and status, that is not going to be possible in the Jira UI with only native functionality.

If the list is for your own consumption, you could look at developing a custom solution using Automation Rules (which could send you the information in an email) or using the REST API.

It is possible that you already have third party apps that might help. Can you tell us what you see when you click on the Apps option in the sidebar on the left? Example:

[Hemal Jivani]

@Trudy Claspill 

I only have 2 apps.. 

AIO test and Microsoft Team integration. Nothing else.