I want to prevent notifications when sending from our Outlook(support).

[jeong rei]

Hi. I need your help.
We are testing the Jira service desk.
I want to prevent sending a customer notification template by sending an email to a customer in Outlook by linking the actual email address.
I want to send an email to the customer once the internal testing is complete. What should I do?
Let me know how.
Project> notifications are still being sent when you remove a customer.

Bye.

[Tom Lister]

Hi @jeong rei

when i’m running test systems I disable outgoing email. Too many experiences of users calling me to explain why they’re getting strange emails.

got to cog/System/Outgoing Email and disable

Tom