I want request type at top of the create screen

[Bianca de Weerd]

I have moved the request type in all the screens to the top above issue type. Still when adding a new issue the issue type is on top. What am I doing worng?

[Nikola Perisic · Accepted solution]

Hello @Bianca de Weerd 

Please send a screenshot of the issue you are having and blur all sensitive info.

[Bianca de Weerd]

I want the Request type above the work type if possible.

[Sam Okell]

Hi Bianca, unfortunately this isn't possible here as this is the in-built structure

[Sam Okell]

Hi Bianca,

What are you trying to achieve? The Issue Type is stored on the ticket by the Key at the very top of the page, whereas Request Type is stored within either the Description or Context Fields.

The order of fields on Screens don't matter too much, the order and position of the fields is set on each Request Type individually.

On each Request Type, go into the Work item view tab and there you'll be able to move your fields around to your desired format.

[Bianca de Weerd]

See my comment in the above comment