I want more white space under Comment screen by a service desk issue, just like with a software issu

[Marco Brundel]

I want more white space under Comment screen by a service desk issue, just like with a software issue.
The comments field in a Jira call is at the bottom, which is why certain things don't work properly because things are out of view.

Is this possible to configure differently?

[Elton Santos · Accepted solution]

Hi Marco,

Thanks so much for your question.

This looks like a bug in JSD’s User interface, since it affects usage of fields like Canned Responses. So, I took the liberty to open a bug ticket regarding this issue for you.

You can watch and vote for it here: JSDSERVER-6878. You can read more about how we triage and fix bugs in our Atlassian Server Bug Fix Policy.

Thank you,

Elton
Jira Service Desk