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I need attachment as public not secure

Umar Farooq
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I'm New Here
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August 2, 2021

Attachments not showing in my site, I am getting comments and attachments through Rest Api. Comments are showing but attachments are not but when I login Jira account in same browser it shows me attachments. Thumbnail:  https://testproduct11.atlassian.net/secure/thumbnail/10598/download.png 

I want this link public not secure. Plz help

1 answer

0 votes
Joseph Chung Yin
Community Champion
August 2, 2021

@Umar Farooq -

Attachments links will be displayed in your issue's screen via the portal UI.  However, one will need to have access to your portal UI + access to the issues to see it.

It is not possible to setup the link as public.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

Umar Farooq
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 2, 2021

@Joseph Chung Yin  

Getting data by calling api : https://testproduct11.atlassian.net/rest/api/2/search?jql=project%20%3D%20PL%20AND%20key%20in%20($request->id)&fields=id,key,summary,description,issuetype,priority,status,comment,attachment

All issue fields are showing in UI, but attachments are not

UI Screen Shot: https://prnt.sc/1if4fs6

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