I created a automation following the steps in How to send notification when bad customer satisfaction received in Automation | Jira | Atlassian Documentation.
But alert gets triggerd for all ratings.
I need alerts only for ratings below 3, how do I do this please?
Hi @Bramarambika Ks and welcome to the community!
Can you please share a screen shot of your automation rule? This will help us identify the source of the problem.
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