I-doit Integration for Jira Service Desk

[Oliver Kühnast]

Hello everybody,

I successfully use I-doit as a CMDB in my company. JIRA has just been introduced as the ticket system. I would like to create a link between Jira and I-doit so that I can use the configuration items from I-doit and vice versa to link the tickets from Jira in I-doit.

Is there a possibility here, does someone have a similar configuration in use?

Thank you very much and greetings
Oliver

[Alex van Vucht (GLiNTECH)]

There are numerous ways to integrate Jira with other products without purchasing any marketplace apps, ranging from simplest to most complex:

• Emailed requests
• Project automations (rate limits apply)
• Notification schemes
• Incoming mail handlers
• Webhooks
• Listeners
• Workflow postfunctions
• Custom issue events
• Your own Java plugins

Each method is documented throughout confluence.atlassian.com, developer.atlassian.com and docs.atlassian.com. Welcome!