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I cant find the section "Store Jira data on your own device"

Ricardo Martinez
Contributor
October 31, 2024

According to 

https://support.atlassian.com/jira-cloud-administration/docs/store-jira-data-on-your-own-device/

 

The toggle should be in Settings -> Products, but can not find it there.

 

Has anyone enabled it? Where can i find it?

 

Thanks

3 answers

1 accepted

5 votes
Answer accepted
Mohamed Benziane
Community Champion
October 31, 2024

Hi,

The location is Settings > Jira Configuration

1 vote
Evgenii
Community Champion
October 31, 2024
Leonardo Camargo
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April 25, 2025

That was such a great help! Thank you a lot!

0 votes
Sascha Bang September 23, 2025

I can't seem to get this working. As Site Administrator I activated the toggle switch in the Product Settings, but in the client browser, there still is no option to enable storing Jira data on the local machine.

Am I overlooking something?

Thanks in advance for any pointers.

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DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

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