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I can't install insight plugin on Jira Service Desk Cloud

Alexandre Santos
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November 7, 2020

I was trying install the Insight plugin on my jira service desk cloud. But i always get a error:

We ran into a little trouble

It might just be a hiccup. Try again in a bit.

I dont know what do.

 

erro jira.PNG

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Hana Kučerová
Community Champion
November 8, 2020

Hi @Alexandre Santos ,

welcome to the community!

Even thought I've installed it a few days ago, I'm experiencing the problems too and it is not working. I will try to find out more information, if something is happening with Insight.

Hana Kučerová
Community Champion
November 9, 2020

Hi @Alexandre Santos ,

there's been some global issue yesterday. Would you please try it again?

Alexandre Santos
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 9, 2020

Hi @Hana Kučerová

 

I tried to install the plugin everyday on last week, but magically the extension installed normally yesterday.

 

Thanks for the reply.

 

Best regards

Like Hana Kučerová likes this
Terence Ng
December 30, 2020

I am having the same issue the past few days, anyone could help?

0 votes
Terence Ng
December 29, 2020

I am also having the same issue currently. Is there any way to resolve this? Or just keep trying?

Hana Kučerová
Community Champion
December 31, 2020

Hi @Terence Ng ,

I would recommend you to just keep trying. In general it should work...

cava cavamagie
December 18, 2021

i have the same problem...still not appear

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