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I can no longer see email-requests after upgrading SD to 3.14.1

SrinivasaRao Koppisetty
August 1, 2018

I can no longer see email requests after upgrading SD to 3.14.1

Example-

  1. Choose  Settings > Applications.
  2. Under Jira Service Desk, select Email requests

Can you please help me?

1 answer

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0 votes
SMS
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 3, 2018

Hi there,

Is the the Email requests menu item simply missing from your administration panel, or is something else missing?

Can you confirm that you're both Jira Administrator and Project Administrator? 

Regards,

Shannon

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