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I am participants in the subtask, I can not see SubTask It

Su Men Wong May 28, 2019
  1. ¿The participants receive the email, could see subtask and do coments?

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Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 30, 2019

Hi Su,

Welcome to Atlassian Community!
Although you can enable sub-tasks on a service desk project, this issue type is only used for back-end purposes, it means that it was not made to communicate with customers, only with agents, and as participants receive customer notification, the changes on sub-tasks won't generate a notification for participants.

Regards,
Angélica

Su Men Wong May 30, 2019

Hi Angelica, thanks

Regards,

Su Men 

Like Angélica Luz likes this

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