I am not able to get to User Management Screen

[Anurag Vaishnav]

I am trying to update customer name by going into Customer Portal. When I try to get into User Management Screen. I am getting error as below:"

You need permission

Request access from your administrator.

But I am the Administrator. Not sure why my own access is blocked. 

[John Funk]

Hi Anurag,

You must also have Site Administrator permissions to perform User Management. You can't do that with just Jira Administrator permissions.