I am not able to create a project in jira servicedesk

when i goto create a project i get this Hmm... we couldn't create your project due to an unknown error. Try refreshing the page to start again.

I followed the kb article but no luck

1 answer

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Welcome to the community.

Did you check the atlassian-jira.log in JIRA-HOME/logs.

Maybe there is an error logged.

One thing you can check is the collation of your database. I have seen this error when the database was created with an unsupported collation.

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