How would I create a project automation rule for Resolution = Done?

[Margaret Winward]

There are 4 options when selecting an issue to be resolved (Done, Won't Do, Duplicate, and Declined). I would like to create an issue when Resolved = Done. I don't see that option. Can someone give me some direction on selecting that trigger?

[Jack Brickey · Accepted solution]

Hi Margaret, do I understand correctly that when an issue is moved to Done then you wish to open a new issue if the Resolution of said issue is set to "Done"? If so I would think you can do the following...

Trigger - issue transitioned

Condition - jql condition = status = done and resolution = done

action - create issue

you will need to tweak the JQL to fit your exact situation.

[Margaret Winward]

Great - Thank you!