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How to use multi select customfield in jira service desk? It shows me as only single select

UDAYARANGA MUDIGERE
UDAYARANGA MUDIGERE
June 7, 2019

How to use multi select customfield in jira service desk? It shows me as only single select

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Jack Brickey
Jack Brickey
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June 7, 2019

If indeed the field is multi-select it should allow multiple selections. If not that would be a bug. Please verify and share screenshots showing this.

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