How to show a custom field on a screen

Jeff McAhren October 11, 2018

I created a new field "Priority Rank" that I want to show on the main issue screen.   

 

When configuring the Screens, the field is listed on the Default tab (the only tab).  But when I go look at an issue the field is not there.  

 

I've gone in multiple circles making sure that I am hitting the proper screen (Configure Issue Type Screen Scheme, View Issue and Edit Issue), but I can't make it 'take'.

I've also removed some fields that we don't use from screens, like component and label, but they persist when I view and edit issues.  

 

So I might be completely missing where I need to edit that screen?

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1 answer

2 votes
Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 11, 2018

Custom Fields do not show up unless they have a value in them.  If you would like it to show on the default screen make sure the custom field has a default value when the issue is created or require that it has a field for an issue to be created.

Jeff McAhren October 12, 2018

Awesome, let me test that.  Thanks!

 

So, a semi-related follow up question.. We don't use the "Component" or "Label" fields, is it possible to nuke them from the View screen?  This isn't a big deal, but if it's easy, it would clean up the interface a bit.

Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 12, 2018

If I remember correctly even removing those fields is done in one of two ways:

Using the field configuration (easiest way to hide for everything, just copy the current field configuration make changes and apply to scheme, then apply scheme to project) - https://confluence.atlassian.com/adminjiraserver073/specifying-field-behavior-861253403.html

If you want to hide these only on certain issue operations, use fields/screens/screen scheme/issue type screen scheme.

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