When a user fills out a form on our JSM customer portal, the JSM ticket that gets created has the Attached Form. A linked ticket in Jira also gets created. However, it does not have the Attached Form. Is there a way to synchronize the form to show up both in JSM and Jira?
Thank you for info
Hi @jakub.gajda Welcome to the community!
To copy the form you can add an action after create linked issue.
action: copy forms from the trigger issue
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