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How to set up automatic transition from CAB Approval to In Progress

2025-05-29 17_10_30-[ITGPK-11873] Проблеми з обліковим записом - Servicedesk і ще 25 сторінок – Робо.png2025-05-29 17_12_15-Project Project settings - Workflow for Сервисный запрос - Servicedesk і ще 25 с.png

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arielei
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May 30, 2025

Hey @Юрій Володимирович

  1. Edit the workflow
  2. Click on the status with "CAB"
  3. Pop up menu - mark "Include approval step" and press edit
  4. Set the rule and click next
  5. Set where to transition in case of Approval / Decline

Thank you. It worked. I was stuck on this rule and couldn't find it. Thanks  ))

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