We are using a custom email address to create support tickets, ex: support@myproduct.com. But when I reply in the ticket, my client receives an email from support@myproduct.atlassian.com instead of support@myproduct.com.
I would like that all email communications from my customer point of view come from support@myproduct.com. How do I configure that?
Note that I'm not talking about email notifications to our support team, I'm talking about emails sent to the customer who initiated support from our customer support portal form or by email.
thanks
