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How to see who change the status in a support ticket

How to see who change the status in a support ticket

Hi everyone, please could say me the way to activate these log, becouse is too important for Us know who are changing the status. thank a lot.

Best regards.

JMRn

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Juan,

The transitions are automatically recorded on each issue. You can view the transition history on the issue by clicking the transitions tab under the activity section of the issue. It will show all transitions here an who initiated them.

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Brant,

Thanks for your answer, is very usefull to me.

best regards.

JMRN

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It is in the issue history, a tab in the view of an issue.

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Nic, Thanks for your answer.

Best regards.

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How to see who change the status in a support ticket

2 answers

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