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How to run a batch file when a new staff ticket is created in Jira Service Management

Jack Le
Jack Le
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January 19, 2021

Hi everyone,

I have a few batch files that do different tasks (create user, disable user...) in G-Suite. I would like to know is it possible to run those batch files when a New Staff / Leaving Staff ticket is created in Jira Service Management. I use GAM G-Suite.

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Robby Ibrahim
Robby Ibrahim
March 30, 2021

This would be awesome to find a solution for!

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Mikael Sandberg
Mikael Sandberg
Community Champion
January 19, 2021

Can you reach/kick off those scripts from a web request? If so, then you can use an automation rule to initiate that web request.

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