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How to resend customer invitation email through Jira's API?

Rev Ops
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October 21, 2025

Hello,
I have developed a python script where I use Jira's API to create customers, add them to the service desk, and then add them to their respective organization. Now, I know that the when a customer is created through the API, an automatic invite email is sent to the customer. Yet, if this email expires, it seems to me that there is no way to resend this invite email through the API - only from Jira's CSP user interface.
Am I wrong? Is there a way to resend the invite programatically?

Thank you for the help.

1 answer

0 votes
Florian Bonniec
Community Champion
October 21, 2025

Hi

 

I do not think there is any official API for this. When sending a Resent invite, I noticed this call. I'm using centralized user management.

Not sure if it help.

https://admin.atlassian.com/gateway/api/adminhub/um/org/<OrganizationID>/users/<USERID>/resend-invite
Regards

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