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How to reopen a closed issue in Jira

Rachel Hogan
July 11, 2018

I am the project Admin and I believe it is possible to reopen a case but cannot see where to do that? 

1 answer

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2 votes
Thomas Schlegel
Community Champion
July 11, 2018

Hi @Rachel Hogan,

you have to edit your workflow. You just need to implement a transition from your closed status to your new status. Don't forget to clear the resolution field in this transition.

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